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10 ways to tell your emergency shower and eyewash stations aren’t compliant

Michael DouglasNational Manager, Market SegmentsJanuary 10, 2019

88% of emergency eyewash and shower stations aren’t compliant. Is yours one of them?

Emergency shower and eyewash systems play the most significant role in proper first aid protocols and workplace injury reduction.

A study from the University of Wisconsin found that deep-tissue burns caused by acid dropped from 63% to 12.5% when the worker used an emergency rinsing station. On top of that, these stations resulted in fewer days in hospitals for victims -- from 20.5 to 7.5. days.


Yet, 88% of safety showers and eyewash stations are found to be non-compliant due to performance-related issues including inadequate:

  • flow rates
  • temperatures and
  • water pressure levels.

Another 10% of units are not compliant due to secondary factors, including providing improper signage, blocked entrance ways and poor lighting.


Top 10 non-compliance issues:

1. Insufficient Flow

What it means:

  • The unit does not provide 20 gallons of water per minute for a shower or three gallons per minute for eyewash for 15 consecutive minutes.
  • This issue is commonly due to low water pressure or improperly-maintained equipment.

Why you should care:

  • Insufficient water flow equates to inadequate safety.
  • The unit will not supply enough water to wash away contaminants from a person's eye or skin tissue.

How you fix it:

  • Clean the scale and calcium build-up from around the shower heads and flush your waterlines lines to get rid of debris.
  • Check if your supply pipe is too small. ANSI calls for lines to have a diameter of at least 1.25”.
  • Install a booster pump to increase water pressure.
  • Install a large gravity-fed water tank.
  • Conduct weekly activation checks and annual inspections.

2. Injurious Water Pressure

What it means:

  • The water pressure is too high.
  • The pressure in the supply line is exceeding 90 psi. This will cause your emergency washing units to forcefully shoot water like a pressure washer.

Why you should care:

  • It can severely damage an individuals’ eyes, which are sensitive to impact.
  • It will be difficult to withstand 15 or 20 minutes of flushing that is required.

How you fix it:

  • Install a pressure-reducing valve.
  • Retrofit your eyewash unit with a flow controller like the Haws Axion MSR.

3. Flow Pattern Issues

What it means:

  • There's an inconsistent water pattern coming out of the shower or eyewash heads.
  • Showers should have a water column that is 20 inches (50.8 cm) wide at 60 inches (152.4 cm) above the surface floor.
  • Eyewash stations flushing fluid flows should be 33 to 53 inches (83.8 cm – 134.6 cm) from the surface floor and a minimum of 6 inches (15.3 cm) from the wall.
  • Eyewash stations should also cover areas between the interior and exterior lines of a gauge at some point less than 8 inches (20.3 cm) above the eyewash nozzle.

Why you should care:

  • Flow patterns ensure that an individual who has been exposed to chemicals hazards can receive the effective stream and pressure of water needed for proper first aid treatment.

How you fix it:

  • Clean and descale the shower and eyewash heads.
  • If the flow rates are also an issue, increase the water pressure.
  • Swap the shower or eyewash heads over for the Haws Axion MSR to improve the flow and pattern of water.

4. No Dust Covers

What it means:

  • The required dust covers that fit over top the eyewash heads are missing.

Why you should care:

  • Without dust covers, eyewash heads are exposed to dirt and other debris that can be pushed into someone’s eyes. This can cause infections and serious injuries.

How you fix it:


5. Lack of Signage

What it means:

  • Your emergency showers and eyewash stations are not marked with the required signage – typically green with white letters – to identify where they are.

Why you should care:

  • In an industrial building, it can be difficult to spot the showers among all the other piping and machinery. Proper signage ensures that your emergency wash systems can be found easily, especially in a panic.

How you fix it:

  • Put up new signage in a visible location near the showers/eyewash systems. Make sure that they are positioned to be seen by everyone in the designated work area.

6. Fails Simultaneous Use

What it means:

  • Your emergency shower and eyewash systems are not positioned in a way in which they can be used simultaneously (i.e., the shower’s water pattern is not over top of the eyewash bowl).
  • Or, when used in tandem, either the shower or eyewash’s water flow decreases as a result of simultaneous use.

Why you should care:

  • Chemical contamination is hazardous. A person must be able to flush their eyes while washing the rest of their body.
  • A standard shower alone cannot effectively wash an individual's eyes.
  • These two units must work together at the same time to provide appropriate first aid.

How you fix it:

  • Clean the eyewash/showerheads.
  • Flush the supply lines and/or add a booster pump.
  • Retrofit dual-head Haws Axion MSR single head technology with integral flow controls.

7. Shower Flow Rate

What it means:

  • Your shower does not deliver the required 20 gallons (75.7L) per minute for 15 consecutive minutes.

Why you should care:

  • Low water flow means an exposed individual won't receive enough water to wash the contaminants off. The person is at a higher risk for lasting injuries.
  • The water column is likely too narrow to cover an individual’s entire body— washing only a portion of their body at a time.

How you fix it:

  • Clean the showerhead and flush the lines to remove scale and debris.
  • Install a booster pump.
  • Increase the supply line to the unit to a minimum of 1.25”.

8. Water Temperature

What it means:

  • The water temperature coming from the emergency eyewash unit is not tepid.
  • Water used directly from its source can be too cold or hot, depending on seasonal temperatures.
  • According to ANSI, water must be above 16 C (60 F) and below 38 C (100 F). Be sure to check your provincial requirements as this may differ slightly.

Why you should care:

  • Cold or hot water is difficult to endure for 15 minutes. The affected individual will leave and not perform appropriate first aid.
  • In the case of chemical contamination, it is essential to continue flushing the exposed area for the entire time to help restore the skin or eye pH levels to a neutral range.

How you fix it:

  • Installing pipe insulation from hot equipment or cold exterior walls can help moderate temperatures.
  • If a hot water line exists, install a mixing valve to add in small amounts of hot water to even the temperature (or adjust the valve if one is already installed).

9. Inadequate Testing Frequency

What it means:

  • You are not activating your showers and eyewash stations at least once a week for inspection, in accordance with ANSI Z358.1.

Why you should care:

  • Water that sits too long in pipes can acquire a buildup of bacteria and debris, risking infection to the user. Read our FAQs post on emergency stations to learn more.
  • Over time, valves can rust shut, pipes can freeze and scale/calcium can build up in the lines that affect water flow. That's why it’s critical to check for degradation routinely.

How you fix it:


10. Inoperable Valves

What it means:

  • The activation or mixing valves used to provide tepid water are not working correctly.
  • A broken activation valve means the shower will not turn on.

Why you should care:

  • Emergency washing should begin within 10 seconds of contamination. Being unable to access an emergency shower means an exposed individual will lose valuable washing time and could face worse injuries.
  • Broken mixing valves mean water cannot be tepid. Extreme water temperatures reduce the chances an individual can (or will) wash for the full recommended 15 minutes.

How you fix it:

  • Cleaning the valves of scale buildup can fix the issue, but the valves may require replacement.



ANSI Z358.1-2014 | Best practices for emergency shower and eyewash stations

The CSA Group (formerly the Canadian Standards Association) has not created a standard to address emergency shower and eyewash station protocols.

Provinces set regulations for emergency washing equipment, which means each jurisdiction will have variations on the requirements. Contact your local Levitt-Safety branch if unsure about the rules in your area.

Instead, we look to ANSI Z358.1 - the American national standard for emergency eyewash and shower equipment. This standard holds the best practices that employers in Canada should follow to provide proper first aid response and preventive measures for their employees.

You can watch our webinar All You Need to Know About ANSI Z358.1 Webinar.


Text reads on-demand webinar, laptop with play button on left side and person holding their eyelids while using an emergency eyewash station on the right



Emergency wash station repairs and reviews:

Doing a complete replacement of your equipment can be costly and may not be necessary. In many cases, retrofit kits can be used to update your emergency equipment and allow your site to become compliant for a fraction of the cost.

Need some expert help? At Levitt-Safety, we offer third-party reviews, free of charge.

Our comprehensive evaluation includes reviewing the installation and condition of your emergency washing equipment.

As part of the evaluation, we'll provide troubleshooting advice for emergency shower and eyewash stations in a detailed inspection report that addresses any deficiencies with your equipment. We'll also make recommendations so you'll be compliant with your province's requirements.

man using emergency shower
ANSI Z358.1 a simplified guide to emergency shower and eyewash system compliance infographic